Below are some of the questions we are frequently asked regarding our extended motorcoach tours.. Please contact us if you have any other questions, and we'll be happy to help you.
Frequently asked questions
How much is the deposit and when is it due?
The deposits vary from $100 to $300 on our motorcoach tours. The amount will noted on the individual tour brochure. Deposits are due within 10 days of sign-up (or upon sign-up if after the final payment due date listed on the tour brochure). Checks and cash are preferred, but credit cards are also accepted.
When is my final payment due? (And, can I sign-up after the final payment due date?)
The final payment due date is generally 5 weeks prior to departure date. Dates are noted on the individual tour brochure. Some of the tours that include air, may have an earlier payment due date.
YES! You are more than welcome to sign-up after the final payment due date listed on the brochure (as long as there is still room on the tour).
How do your Early Bird Discounts & U-Save Coupons work?
Each motorcoach tour has an Early Bird Discount. Receive the discount amount noted on the individual tour brochure if you pay the full deposit amount by date noted on the individual tour brochure. The discount is to be deducted from your final payment, not the deposit, please.
What Credit Cards do you accept?
We accept VISA, Mastercard, and Discover credit cards. Fees may apply for using a credit card.
What are your Pick-up and Drop-off Locations?
Most of our tours have pick-up locations in Fargo, Fergus Falls/Wal-Mart, Alexandria/Perkins, St Cloud/Country Inn & Suites. Plus other locations along tour route. Metro area pick-ups are available on tours that route through there. Contact us to see what other locations are available on the tour you're interested in.
What about Luggage and Carry-ons?
Baggage handling is included for one suitcase per person. This will be unloaded by the driver and brought up to your hotel room each night, and brought down to the bus and loaded by the driver each morning. We ask that it weigh less than 50 lbs. You may also bring a carry-on to be handled by yourself. This should be a small, soft-sided bag that will fit easily below your seat, or in the overhead luggage racks. Carry-ons can also go below the bus with the other luggage.
What is Utopia Tours Cancellation Policy?
If you cancel prior to the final payment due date listed on the individual tour brochure you will receive a 100% refund.
Refunds below granted for cancellations due to medical reasons only (need note from dr.)
Do you offer Travel Insurance?
Utopia Tours has our own cancellation policy, as noted above. Plus we offer Travel Insurance for those of you that are interested.
What if I'm a Single Passenger?
Single passengers are more than welcome on our tours!
When will I receive my Final Information?
Your Final Letter will be mailed approx 10 days to 2 weeks prior to tour departure. This letter will include the a letter regarding your payments and other general info, tour brochure, Hotel List with amenities noted per hotel, a Medical Info Form that is to be turned in when you board the bus, Luggage Tags, and other items that may relate to your tour.
What does my tour include?
See the "Price Includes" section on the individual tour brochures for specifics on that tour.
Will there be Wi-Fi on the bus and in our hotels?
WHILE TRAVELING IN THE U.S.:
Can I use my credit card while traveling in Canada?
You can use your credit card during your travel throughout the U.S. and in Canada. You may want to notify your credit card company of your travel plans, so that they are aware.